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Terms of Use for Direct Farm Connection
Effective Date: 07.11.2025
Introduction
Welcome to the website of Direct Farm Connection. By accessing or using our website (the “Site”), purchasing products from our online store, or engaging with any services offered through the Site, you agree to comply with and be bound by these Terms of Use (“Terms”). If you do not agree to these Terms, you must refrain from using the Site.
We reserve the right to change, modify, or update these Terms at any time, and any changes will be effective immediately upon posting on this page. Please review these Terms regularly to stay informed about any updates.
1. Acceptance of Terms
By using our Site, you acknowledge that you have read, understood, and agree to be bound by these Terms, including any future modifications or updates. If you do not agree to these Terms, please do not use the Site.
2. Use of the Website
You agree to use our Site for lawful purposes only and in a manner consistent with the applicable laws of South Africa. You are responsible for ensuring that any materials you submit to the Site comply with all local, national, and international laws and regulations.
You agree not to:
- Post or transmit any unlawful, harmful, defamatory, abusive, offensive, or otherwise objectionable content.
- Interfere with or disrupt the Site, its servers, or networks.
- Attempt to gain unauthorized access to any portion of the Site, accounts, or computer systems.
- Use the Site to conduct fraudulent activity or violate any applicable laws.
3. Account Registration
To make a purchase or access certain features on the Site, you may be required to create an account. When creating an account, you agree to provide accurate, current, and complete information, and you are responsible for maintaining the confidentiality of your account login details.
You agree to notify us immediately of any unauthorized use of your account. We are not responsible for any loss or damage arising from your failure to comply with these requirements.
4. Product Information and Availability
While we make every effort to ensure that the information presented on our Site is accurate and up-to-date, we cannot guarantee the availability of products or services at all times. We reserve the right to modify or discontinue any products or services without notice.
All descriptions, images, and prices of products are subject to change without notice. We make no warranties or representations regarding the accuracy, completeness, or reliability of any content on the Site.
5. Orders and Payment
By placing an order through our online store, you are making an offer to purchase the products in your cart at the specified price. We reserve the right to accept or reject your order at our discretion, and orders may be subject to availability and payment authorization.
Payment for products must be made through the methods available on our Site. You agree to provide accurate payment information and authorize us to charge your chosen payment method for the total amount of your order, including any applicable taxes and shipping fees.
6. Shipping and Delivery
We will make every effort to process and ship your order promptly. Shipping and delivery times are estimates and may vary based on your location, availability of products, and other factors. We are not liable for delays caused by third-party carriers or events outside of our control.
You are responsible for providing accurate shipping information. If an order is undeliverable due to incorrect or incomplete information, we may charge additional fees to resend the order.
7. Returns and Refunds
Our returns and refunds policy is outlined on our [Returns & Refunds Policy Page]. If you are dissatisfied with your purchase, please review this policy for instructions on how to return items or request a refund.
8. Intellectual Property
All content on this Site, including but not limited to logos, images, text, graphics, videos, and software, is the property of Direct Farm Connection or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not copy, reproduce, distribute, or modify any content from this Site without prior written permission from Direct Farm Connection.
9. Limitation of Liability
To the fullest extent permitted by law, Direct Farm Connection will not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of the Site, including but not limited to any errors or omissions in the content, loss of data, or damage to your device.
We do not guarantee that the Site will be error-free, secure, or free from viruses or other harmful components.
10. Indemnity
You agree to indemnify, defend, and hold harmless Direct Farm Connection, its affiliates, directors, employees, and agents from and against any claims, liabilities, losses, damages, and expenses (including legal fees) arising out of or in connection with your use of the Site, your violation of these Terms, or your infringement of any third-party rights.
11. Privacy
Your use of the Site is also governed by our Privacy Policy. By using our Site, you consent to the collection, use, and disclosure of your personal information as described in the Privacy Policy.
12. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of South Africa. Any disputes arising out of or relating to these Terms will be subject to the exclusive jurisdiction of the courts of South Africa.
13. Termination
We reserve the right to suspend or terminate your access to the Site at our sole discretion, without notice, for any reason, including but not limited to a violation of these Terms. Upon termination, you must cease using the Site and any content accessed.
14. Contact Information
If you have any questions or concerns regarding these Terms, please contact us at:
Direct Farm Connection
Farm Welverdient, 3230, New Hanover, South Africa
Email: direct@directfarmconnection.co.za
Phone: +27 83 967 1022